Account Recovery

Reset Learner Password

Enter the email address connected to your LAEC learner account. Firebase will send a secure password-reset link to that address.

Enter your registered email Use the address connected to your Firebase learner account.
Open the Firebase email Check your inbox, Spam, and Promotions folders.
Create a new password Return to the learner login page after resetting it.

Send Password Reset Link

For account privacy, the same confirmation message is shown whether or not the email address exists in Firebase.

Use the same email address linked to your LAEC learner account.
Security reminder: LAEC personnel will never ask for your password. Use only the password-reset link sent by Firebase.